Memori, a start-up specialising in conversational artificial intelligence, announces that it has closed a EUR 500,000 investment round led by TreCuori, a benefit company that promotes territorial economic growth through innovative tools. TreCuori thus becomes Memori’s main investor, combining its role as a client and strategic partner of the AIsuru AI Academy organised by the company.
The resources raised will be used to further boost Memori’s growth, with the aim of strengthening its position in the conversational AI sector in Italy. The round will allow the company to continue developing the AIsuru platform, enhancing customer support and the product development team, optimise sales channels, and expand the AIsuru AI Academy, the advanced training programme dedicated to generative artificial intelligence.
“This investment confirms the validity of Memori’s vision: to make conversational artificial intelligence accessible, secure and compliant with European regulations,” commented Nunzio Fiore, CEO and founder of Memori (pictured), in a note. “With the support of TreCuori, which is not only an investor but also one of our customers and strategic partners, we can accelerate the growth of our AIsuru platform, a cutting-edge solution that facilitates the implementation of artificial intelligence in business realities, starting from training up to the realisation of complex projects, strengthen our position in the Italian AI landscape and support our growth path.”
“We are investing in Memori because it offers an innovative solution that democratises access to AI for Italian SMEs, a critical sector for the country’s digital transformation,” says Giovanni Lucchetta, TreCuori’s CEO. “We can say this with deep conviction because we have experienced its positive features first-hand, having developed with Memori some of our services in the areas of corporate welfare, sustainability reporting, and occupational safety.
Founded in 2017 in Altedo Memori was born with the mission to make generative artificial intelligence an accessible, secure and easily integrated tool in business processes. Today, Memori is a growing reality, with a team of professionals specialised in the development of generative AI, conversational solutions, secure cloud architectures and business training, supported by a solid network of partner companies that provide an additional 200 people between distributors, system integrators and specialists for assistance and implementation throughout the country. This ecosystem has so far managed more than 1,600 AI agents and processes more than six thousand conversations every month.
Through its AIsuru platform, the company enables businesses and professionals to create customised conversational agents without the need for programming skills, optimising activities such as customer service, document management and sales support. Each agent can be trained to interact with documents, databases and services, providing up-to-date and relevant answers.
One of AIsuru’s most advanced features is ‘deep thinking’, a short- and long-term memory system that enables agents to remember previous conversations and progressively adapt to the needs of the user and the context in which they operate, improving responses over time and minimising AI errors. The agent manager also has access to information that is highly consistent with users’ real interests and can use it to fuel marketing campaigns targeted at specific audience segments. The platform is GDPR and AI Act compliant, with the possibility of on-premises solutions for maximum security of sensitive data, and offers the freedom to choose between different language models (LLM), including local ones, to optimise performance.
Conversational agents created with AIsuru find application in numerous business contexts, optimising processes, improving interaction with customers and employees and increasing operational efficiency. From processes to training to HR, AIsuru allows the entire company to benefit from a platform where agents can be created and deployed that collaborate with the entire team.
An example of Memori’s agent is the digital co-host who, in the hospitality sector, supports hosts in managing bookings and answers guests’ questions, enhancing the customer experience with immediate answers and an always available service. In the cultural field, as highlighted by a test conducted in collaboration with a major Italian museum, the platform can be used to create an interactive digital guide which, thanks to geolocalisation, is able to give personalised answers to visitors’ questions based on their location within the museum, providing precise information on the works on display, offering insights into artists, techniques and historical context. In addition, AIsuru develops AI assistants for compiling complex business documents, reducing errors and processing time, while sales departments can benefit from AI agents that provide product information, configure customised offers and assist staff, optimising customer decision-making.
Thanks to its technology, Memori has already supported numerous companies in adopting conversational AI. Alongside AIsuru, the company organises throughout Italy, through a network of training partners, the AIsuru AI Academy, a comprehensive training programme on conversational AI with basic courses accessible to all and advanced courses, to help professionals and companies understand and use generative AI effectively, strategically and in compliance with European AI regulations.
ALL RIGHTS RESERVED ©